Reference

Privacy Policy for Indonesia Accounts

From Medan to the rest of Indonesia, botak189 keeps your account, device, and payment records inside one plain Privacy Policy so you can check what we hold before…

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How We Handle Data in Practice

botak189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the data needed to run your account and answer a privacy request: name or alias, phone number, login history, device type, IP address, and records linked to DANA, OVO, GoPay, and QRIS activity. That lets us verify deposits and withdrawals, spot duplicate logins,

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and keep the paper trail your account needs. If you ask for a correction, we may confirm the request from the registered phone number before changing sensitive fields. We keep records for the period required by local law or for the time needed to resolve an
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open request, then remove or anonymise them where allowed. You can read this policy before joining, and you can ask support to explain any section in plain language.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where To Reach Us About Privacy

If you want to ask about this Privacy Policy, we keep three routes open: live chat, WhatsApp, and email. Our team handles corrections, access requests, and questions about records tied to DANA, OVO, GoPay, or QRIS during 09:00-21:00 WIB. Send the registered phone number with your request so we can match it to the right account before we respond. That keeps the thread tied to one case from start to finish.

Team online

Live Chat

Open live chat inside your account when you need a fast answer about stored profile data, cookie settings, or payment records. We route privacy requests to the right team and reply during 09:00-21:00 WIB.

Send the registered phone number and the change you want, such as a correction to name, email, or device record. We use WhatsApp to confirm identity before we edit sensitive data and keep one clear thread.

Email Desk

Email works well for access requests, deletion questions, or a written copy of this policy. We keep the thread for audit history and answer in the same language you used when you wrote to us.

HOW WE HANDLE IT

Checks We Use For Data Safety

We treat privacy as part of account handling, not a side topic. Cookies help us keep you signed in, remember language choice, and reduce repeat verification on the same device.

Data Scope

We collect the minimum details needed for account use: phone number, nickname, device type, IP logs, and payment records linked to DANA, OVO, GoPay, or QRIS. We do not ask for extra data just to read this page.

Cookie Use

Our cookies remember session state, language choice, and recent login status so you do not need to verify the same device again and again. You can clear them in Chrome on Android or Safari on iPhone at any time.

Account Security

When you change a phone number, email, or password, we may send an OTP to the registered number before accepting the request. That check helps us stop unauthorized edits to sensitive account details.

Retention

We keep transaction and support records only for the period needed to answer your case or satisfy local law. After that period ends, we remove them or turn them into anonymous records where permitted.

Request Changes

Open the account menu, choose Privacy Request, and send the detail you want changed together with the registered phone number. If you prefer, you can send the same request through WhatsApp or email.

Contact Trail

Every privacy request gets a reference in our support log so you can follow the same thread until it is closed. That gives you one place to check status without repeating the full story.

Questions About Your Privacy Rights

These answers cover what we collect, why we keep it, and how you can ask for a change. We keep the steps short so you can check your account data, cookie settings, and contact route without guessing. If an answer depends on local law, we say so before you send the request, whether your records came through DANA, OVO, GoPay, or QRIS. That way you know what we can change, what we must keep, and which step comes next.

We ask for the details needed to create and secure the account, such as phone number, nickname, login history, and device data. If you contact us, we also keep the message thread tied to your request.

Yes, we keep payment records tied to those rails so we can verify transactions, handle corrections, and meet legal recordkeeping duties. We do not use those records for unrelated purposes outside your account.

Yes. Use the account menu or contact support with the registered phone number, then ask for access, correction, or removal where local law allows it. We may confirm your identity before making the change.

Cookies remember your session, language choice, and login status on the same device. On Android, you can manage them in Chrome settings; on iPhone, use Safari privacy controls or clear site data in browser settings.

We keep it only as long as needed for account use, open requests, or local legal duties. After that period ends, we remove it or convert it to anonymous records where the law allows.

Send your request through live chat, WhatsApp, or email and include the registered phone number plus the change you want. Our team routes it to the right handler and replies in the same thread.

Yes. Any access, correction, or removal request depends on local law and is available only where local law permits. If we must keep a record for legal reasons, we explain that before closing the request.

Privacy Policy for Indonesia Accounts

Where To Reach Us About Privacy

Live Chat

WhatsApp

Email Desk

Checks We Use For Data Safety

Data Scope

Cookie Use

Account Security

Retention

Request Changes

Contact Trail

Questions About Your Privacy Rights

01 What data do you collect when I open an account?

02 Do you keep DANA, OVO, GoPay, and QRIS records?

03 Can I see or change my data?

04 How do cookies work on my phone?

05 How long do you keep my information?

06 Who should I contact for privacy help?

07 Does local law affect what you can share?

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